FAQ Prime
FAQ prime
How can we help you?
If we were unclear or incomplete in our response, please let us know. So we can improve our customerservice!
WHAT IS YOUR QUESTION ABOUT?
How can we help you?
If we were unclear or incomplete in our response, please let us know. So we can improve our customerservice!
Frequently aksed questions Mobile Banking
How do I activate the Mobile Banking app?
How do I activate the Mobile Banking app?
First you need Internet Banking to use the Mobile Banking app. This is for your own safety, if you lose your smartphone or tablet, you can deactivate the Mobile Banking app through your Internet Banking account.
How do I log in without an I-signer?
How do I log in without an I-signer?
It is possible to log in quickly and easily with your own four-digit code. Watch the youtube video:
What is the daily limit in the Mobile Banking app?
What is the daily limit in the Mobile Banking app?
The daily limit in the Mobile Banking app is per day: SRD 15.000.
I forgot my password, what should I do?
I forgot my password, what should I do?
Send an email with your username to contactcenter@dsb.sr. You will receive a one-time password to log in. Mention in the subject: request password reset Internet Banking.
Can I send a bankmail via the Mobile Banking app?
Can I send a bankmail via the Mobile Banking app?
Unfortunately not, you can send a bankmail via DSB Internet Banking.